Many websites are installing chatbots to make the website user experience more engaging and appealing. This article will highlight the different types of the functionality of a chatbot.
1. INSTANT MESSAGING
Chatbots provide a quick and easy means of communication. Chatbots respond much quicker than traditional live chats, as the process is automated.
2. CAPTURE LEADS
Chatbots are ideal for capturing client information and generating leads. Chatbots can schedule appointments, capture contact details, and have the option of calling directly from the chatbot by mobile.
3. CHATBOTS MULTIMEDIA
Chatbots are meant to be entertaining. Chatbots allow for Images, Videos, and GIFS. Adding GIFS can make your audience laugh, as well as keep them engaged with the chatbot discussion.
4. ARRANGE MEETINGS
Chatbots allow website users to make appointments by offering them Date and Time options to set up a meeting. This powerful feature is a great way to attract leads.
5. MULTIPLE REQUESTS
Chatbots can interact with a thousand people at a given time. Chatbots do not place website users in a waiting queue. once the bot is clicked, it will load and communicate without hesitation.
6. EXIT POP UP
Exit Pop Up Chatbots are employed when a website user is looking to Exit a website. The Exit Popup Chatbot is automatically launched once the cursor moves towards the Close Icon. These bots are perfect for offering people a discount or getting them to sign up for your email newsletter.
7. NO BREAKS
One of the most appealing characteristics of a chatbot is the ability to operate 24 hours without interference. Chatbots are programs and do not require sick leave, holidays, or even maternity leave.
8. INCREASE CONVERSIONS
A well-built chatbot can greatly influence your audience to complete an action such as a signup, purchase, or inquiry. The top-end chatbot's main purpose is to influence and convert traffic into customers and sales.
9. CONVERSION TRACKING
Chatbot conversations can be viewed and assessed for improvements. Chatbots have logs that display the interaction between the user and the bot. Analysing these logs gives us insights into how effective the bot is performing, allowing improvements to be made.
10. ULTRA FAST
Our chatbots are hosted on external servers to reduce the loading time of the site. Slow loading sites usually offer poor conversion rates. Our bots will not interfere with site loading.
11. CAN ACT AS A GUIDE
Chatbots can help users navigate a website. They can return different web pages and can even redirect users from the chatbot to another webpage on the site.
12. MULTIPLE PLATFORMS
Chatbots can be launched on multiple platforms to capture as many leads as possible. These platforms include Websites, Facebook and Whatsapp.